Refund policy

Policy for Returns: You're welcome to return purchases within 30 days of the date of purchase, provided they remain unworn, unwashed, and in their original condition, including all tags and components. We offer complimentary return shipping labels, but please note that initial shipping fees are not eligible for refund.

Exchange Process: We cannot directly exchange items due to our quick order processing. If you require a different product, we recommend placing a new order for your desired item. At the same time, we handle the return of your original purchase.

Initiating a Return: Ready to start a return? Ensure you have your order number and the email linked to your purchase.

Items Bought Elsewhere: Our return process excludes items bought directly from our online store. Please arrange your return or exchange for items purchased via other retailers or platforms with the original seller. If you need an alternative item, make a new purchase on our website.

Need Assistance? If you have any issues or require further assistance, please don't hesitate to contact us at info@howdy-ho.com. Our team is here to help you with any queries or concerns.